Xbox store

Discus and support Xbox store in XBoX Games and Apps to solve the problem; Does any one know how to fix a purchasing issue on the store where it doesn’t let you buy or download anything including free stuff i don’t even get an... Discussion in 'XBoX Games and Apps' started by XvPlatypusvX, Aug 13, 2019 at 10:34 AM.

  1. XvPlatypusvX
    XvPlatypusvX Guest

    Xbox store


    Does any one know how to fix a purchasing issue on the store where it doesn’t let you buy or download anything including free stuff i don’t even get an error message or anything I press A of get/buy and nothing happens pls help

    :)
     
  2. Ambassador Kingz Win User

    XBOX store

    I've personally noticed its not just the store that does this. Even when making changes in the xbox menu or home screen tiles will cause it to jump around rather than logically place the cursor in the next location over.
  3. OmgImShort Win User

    Xbox Store

    after I updated the store app, I’ve been having the same issue. Hope they fix it soon.
  4. XBF George L Win User

    Xbox store

    Hey Mikkel!

    It seems like you are having trouble signing into your Microsoft account I've definitely been there before. When this has happened to me in the past I found the steps at

    Microsoft Account on the Xbox console FAQ
    really helped me.

    Please let me know if this helps with a reply

    Thanks for reaching out!
  5. Mister Quasar Win User

    Xbox Store

    Thanks for letting us know, OverallPrice12!

    To clarify further, are you using a US credit card for that purchase? If so, we'd recommend reaching out to our
    Chat or Phone support teams for the best assistance going forward. They can look into your account directly and securely with you to help make sure your region information is properly set up to make that purchase.
  6. Reeve9 Win User

    Xbox Store

    Not necessarily...

    I'm not sure how long this has been going on, I'll check with the State Attorney's Office tomorrow, but Xbox apparently is charging sales tax for digital goods with North Dakota residents. We've been using Playstation for a decade and this issue never came
    up. The really funny part, well not so funny, is that when contacting the Microsoft Store billing/support they knew full well that ND is a tax-exempt state and have never charged residents tax on digital goods from their online stores. WHY in the world would
    Xbox not know this? Unreal. Well, we're contacting the ND State Attorney's Office tomorrow to find out where all those funds have gone.
Thema:

Xbox store

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