Xbox support

Discus and support Xbox support in XBoX Sales and Promo to solve the problem; I recently had an issue where a new game I bought; Fallout 4 G.O.T.Y had an already redeemed code. I called support and they stated the obvious, the... Discussion in 'XBoX Sales and Promo' started by Default Username 279, Jul 2, 2019.

  1. Xbox support


    I recently had an issue where a new game I bought; Fallout 4 G.O.T.Y had an already redeemed code. I called support and they stated the obvious, the code was already redeemed, and also stated they do not have a profile that redeemed it. The only solution
    they had was returning the game I bought in a city hundreds of miles away. I even asked several times if they could contact bethesda for a new code. They said they did not have tools to do so. Why can’t I get any help from microsoft?

    :)
     
    Default Username 279, Jul 2, 2019
    #1
  2. DavidZoellner Win User

    Xbox Support Support?

    It's not about any of the Xbox's it's about the global Microsoft Game Usage Rules seen here:

    www.xbox.com/.../rules
  3. onyxishere Win User

    Xbox Support Support?

    It depends on which console you're asking about. The forums for 360 Support and Xbox One support both have sub categories that you could select.

    What seems to be the problem though?
  4. lacutus Win User

    Xbox support

    had a similar problem with call of duty, i was told to clear blu ray cache 3 times and then do hard restart and it all worked fine after that.
  5. Farscape247 Win User

    Xbox support

  6. R1CH5TER Win User

    Xbox support

    Spoke to support who were unable to get to the bottom of the issue, i am thing it may be something to do with the preview updates i signed up for since it started the update whilst i was on forza now it wont load coincidence?

    Can any one point me in the direction of the preview forums so i can raise it there, cant find it.
Thema:

Xbox support

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