Xbox Support

Discus and support Xbox Support in XBoX Accessibility to solve the problem; My Xbox live account was banned in 2017 due to a hijacker trying to sell my account on a 3rd party website and 4 years later my account still sits... Discussion in 'XBoX Accessibility' started by rashuns, Jan 22, 2020.

  1. rashuns
    rashuns Guest

    Xbox Support


    My Xbox live account was banned in 2017 due to a hijacker trying to sell my account on a 3rd party website and 4 years later my account still sits perma banned for something i had no part in. As of today I'm still trying to contact anyone that can help
    me and hear me out about the situation. It was a 5 year old account with over 20k Gamerscore and had hundreds of dollars spent on it. the so called "enforcement" team didn't think to hear my side of the story so that i could explain my innocence they instead
    gave me no warning and i was actually on holiday at the time of the ban. i logged into the Xbox mobile app one morning and got the ban message. so i wasn't even near a internet source at the time of the hijacker getting onto my account and posting site links
    in the bio for people to illegally purchase the account. I literally lost everything and had been a loyal Xbox customer for at least 7-8 years before the incident and i get re-payed with a ban with literally no explanation apart from the hacker trying to appeal
    for the ban on the enforcement page. There is absolutely no way to contact Xbox enforcement so i'm posting everywhere i can hoping to reach someone that can help me out. Thanks for reading. any suggestions would be great.

    :)
     
    rashuns, Jan 22, 2020
    #1
  2. Xbox Support Win User

    LOCKED: Test post.

    Thank you. Once signed in with your Gamertag, please send us a private message using the envelope icon below (
    [​IMG]
    )
    and describe the issue while providing any relevant information you have available.
  3. DavidZoellner Win User

    Xbox Support Support?

    It's not about any of the Xbox's it's about the global Microsoft Game Usage Rules seen here:

    www.xbox.com/.../rules
  4. onyxishere Win User

    Xbox Support Support?

    It depends on which console you're asking about. The forums for 360 Support and Xbox One support both have sub categories that you could select.

    What seems to be the problem though?
  5. lacutus Win User

    Xbox support

    had a similar problem with call of duty, i was told to clear blu ray cache 3 times and then do hard restart and it all worked fine after that.
  6. Farscape247 Win User

    Xbox support

Thema:

Xbox Support

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