Xbox took my money and didnt give me my gold

Discus and support Xbox took my money and didnt give me my gold in XBoX on Consoles to solve the problem; So it happened like this i woke up to see that microsoft took 10.95 out of my account I checked my account and my gold still expires on the 27/5/14... Discussion in 'XBoX on Consoles' started by NA45 Shwine, May 8, 2014.

  1. NA45 Shwine
    NA45 Shwine Guest

    Xbox took my money and didnt give me my gold


    So it happened like this

    i woke up to see that microsoft took 10.95 out of my account

    I checked my account and my gold still expires on the 27/5/14

    cmon man I check paypal and it said transaction completed

    But on xbox it said something about a do you want to renew your membership and i said no

    I checked paypal and took xbox off the pre approved merchants

    HELP ME PLS

    :)
     
    NA45 Shwine, May 8, 2014
    #1
  2. Store took my money

    Hello My Name is Derick, I recently purchased the game Grand Theft Auto 5. They took my money out of my Paypal and I didnt receive a receipt or anything, it said purchased but never downloaded and I checked my money balanced & they took the money out but
    didnt give me the game. SOMEONE PLEASE HELP.
     
    SILVERSHADOW264, May 8, 2014
    #2
  3. How come i cant chat with xbox support?

    Hello My Name is Caleb, I recently Purchased a game WWII they took my money out of my Microsoft Points I didnt receive a receipt or anything. It said purchased but never downloaded I checked my money balance & they took the money out but didnt give me the
    game. COULD YOU PLEASE HELP ME IM BEGGING YOU.
     
    DEFT Warrior313, May 8, 2014
    #3
  4. Daft Badger
    Daft Badger Guest

    Xbox took my money and didnt give me my gold

    As this is a billing issue you will need to phone support for your region as they are the only ones who can access your account details.
     
    Daft Badger, May 8, 2014
    #4
  5. Daft Badger Win User

    Xbox took my money and didnt give me my gold

    As this is a billing issue you will need to phone support for your region as they are the only ones who can access your account details.
  6. Merokoo10 Win User

    3 months subscription to JUST DANCE UNLIMITED that you have not receive.

    I already wrote to ubisoft support, but didnt answered my question / complient.

    This is fraud....

    if you couldnt solve my problem, please you give me back my money. I bought the GOLD EDITION, but didnt got this.
  7. VL4 CACHITO Win User

    Microsoft took my money and didn’t give me my game

    Ocupo alguien que me ayude compre una tarjeta de regalo y no pude canjearla y a la zona donde fui a comprarla me dijeron que no se hacian cargo y ocupo que me resuelvan esto estuve ahorrando para tirar el dinero

    Translate-I occupy someone to help me buy a gift card and I could not redeem and the area where I went to buy it told me not to charge and I take care to resolve this I was saving to throw the money
  8. XBF Brad A Win User

    Microsoft took my money and didn’t give me my game

    Hello Madking,

    Sorry for your frustration with the game. When level 3 looks at a case it can take 5-7 business days. Being that you had to resend the picture in to a different email they might of resubmitted which would be 5-7 days from that day. Keep following up with
    the case you made with support. Make sure to email them often asking about status. There is nothing we can do here on the forums in that regard, you went the correct route. I had similar situation where my case got sent to level 3 also.

    Thanks,

    Brad
  9. MadKingBarron63 Win User

    Microsoft took my money and didn’t give me my game

    Hi Brad. Ive been trying to call xbox support because microsoft support wont do anything and i can get in contact with them. Its been almost a month since i bought this game and i still dont have it
Thema:

Xbox took my money and didnt give me my gold

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