Xbox turn itself off suddently multiple times

Discus and support Xbox turn itself off suddently multiple times in XBoX on Consoles to solve the problem; Hello. Xbox one x 1.5 years old having shutdown issues. Couple days ago under loading in the ori and Will game it suddently turned itself off.... Discussion in 'XBoX on Consoles' started by Windyrunner, Mar 21, 2020.

  1. Windyrunner
    Windyrunner Guest

    Xbox turn itself off suddently multiple times


    Hello.

    Xbox one x 1.5 years old having shutdown issues.

    Couple days ago under loading in the ori and Will game it suddently turned itself off.

    Then it have worked fine for 2 days, but now when i tried to use internet edge browser it turned itself off again, turned it back on and entered the browser, same happened 2 more times so now 3 times after each other while i enter the browser.

    What could be wrong?

    Tnx for help.

    :)
     
    Windyrunner, Mar 21, 2020
    #1
  2. PalmettoBling Win User

    Xbox turn itself off suddently multiple times

  3. Windyrunner Win User

    Xbox turn itself off suddently multiple times

    Not 100% sure, but it might unfortunately be another bug. I've seen some others have the same issue. For example:

    https://old.reddit.com/r/xboxone/comments/fmrefm/the_new_ori_keeps_shutting_down_my_x1x/

    I know it was also happening with a Call of Duty game too:

    https://answers.microsoft.com/en-us...consoles/afa37235-2f71-4e5f-85a2-e55459f03a3a

    Might be something to do with the console(s). Hard to know for sure if there isn't an error message.
    Good to know! Maby this ori and Will game caused the system unstable, i havent had this issue before i installed that game.
  4. Windyrunner Win User

    Xbox turn itself off suddently multiple times

    There are a few other things to take a look at, but if you could provide some more information it will help us decide the best troubleshooting steps. You said this has happened across multiple games/apps, but does this happen about the same time the system
    has been on? For example did it shut down after about 1 hour or use or 2 hours of use or were the times different enough to notice?

    Do you have the option to try plugging the Xbox into another outlet (not the second outlet on the same plug, but of a different location entirely) and test if it also happens there? Or is it connected to a power strip?

    Let us know, I'm happy to help troubleshoot with you for this.
    Hello. Thank you so much for the support.

    First time it ever happened i had played call of duty warzone for two hours, then when i launched ori and the will game right after it shutted off on the loading screen.

    In next couple days i only play call of duty again, and ori and will works just fine.

    When i launched the web browser and loaded up a page the same happened, 4 times i tried to turn on and use the browser but it continued to shut down, but playing games working fine for now.

    Next step was to hold the powerbutton on the console, and plugging out the power cable for 10 seconds.

    Now the web browser still froze, but second time i tried today and it was like the browser was reset with a start page only, and now it works just fine.

    Very strange that it happen sometimes here and there, and it have never happened under playing call of duty or fortnite so far the 1.5 years i have using it.

    The cable is plugged directly into the wall outlet.

    Yes im going to test another outlet, but the one in use isnt old or anything wrong with it (had electrican here just a couple years ago)

    It can happen on a cold machine just started up or when it have been on for hours, dosnt seems to have anything to say.
  5. Rise skatarr Win User

    Xbox turn itself off suddently multiple times

    I Agree and that should be resolved best of luck you have my vote
  6. AquarrzSudnnym Win User

    Xbox turn itself off suddently multiple times

    "i have the power settings to never turn off automaticly.

    This happen when it just started up also, no wierd noice. It does not restart, the xbox button blink a couple times

    i had played call of duty warzone for two hours, then when i launched ori and the will game right after it shutted off on the loading screen.

    i launched the web browser and loaded up a page the same happened, 4 times i tried to turn on and use the browser but it continued to shut down,

    Now the web browser still froze, but second time i tried today and it was like the browser was reset with a start page only, and now it works just fine. "

    The Instant on power mode setting shouldn't cause your issue.

    The Nexus button blinking sounds suspiciously like the Restart phase of a system update.

    Are you in a Insider preview ring that gets regular (1-4) updates a week?

    If you go past a mandatory time for the update it will interrupt whatever your playing.

    Are you quitting a game before launching another or Edge?

    If you have a lot of pages open in Egde, they will try to load when you launch it.

    I prefer to have Edge launch to the Start up page and choose 1 page to load at a time, which all take resources (memory) of the console.
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Xbox turn itself off suddently multiple times

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