Xbox turns on but won’t power up to the main screen

Discus and support Xbox turns on but won’t power up to the main screen in XBoX on Consoles to solve the problem; So the hbo max app froze my xbox. So I tried to restart but that wouldn't work, so I unplugged it Now after unplugging it it will turn on but won't... Discussion in 'XBoX on Consoles' started by DennisRoby, Jul 25, 2021.

  1. DennisRoby
    DennisRoby Guest

    Xbox turns on but won’t power up to the main screen


    So the hbo max app froze my xbox. So I tried to restart but that wouldn't work, so I unplugged it

    Now after unplugging it it will turn on but won't connect to the TV and my controller immediately unconnects like the Xbox has been shut off but its still on.

    I've tried power cycling, hard resetting you name it. I cant get a screen so I opted trying to factory reset with the USB but when I try to use the PAIR and EJECT power on I don't get a second power up noise, I get nothing. At this point I dont know what to do because I can't afford to try and find a new Xbox one X and im super peeved at the HBO max app for causing all this to happen. Someone help me please

    :)
     
    DennisRoby, Jul 25, 2021
    #1
  2. Francia J. Win User

    Xbox turns on but won’t power up to the main screen

    Hi, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regards to your concern.

    In this case, the only option to fix it is through the Xbox Troubleshooter which we will try to reset your Xbox. Even if you don't hear the power-up noise just follow the steps accordingly and it should work.

    1. Unplug the network cable if you're using a wired network connection.

    2. Power off your console, and then unplug the power cord to ensure that the console is completely powered off.

    3. Wait 30 seconds, and then plug the power cord back in.

    4. Press and hold the Pair button (located on the left side of the console) and the Eject button (located on the front of the console), and then press the Xbox button on the console.

    5. Continue holding the Pair and Eject buttons for 10-15 seconds.

    6. Listen for two “power-up” tones a couple of seconds apart. You can release the Pair and Eject buttons after the second power-up tone.

    When the console powers up, you will see the Xbox Startup Troubleshooter. Please let me know.
  3. THEOWENKILLER Win User

    Xbox 360s controller

    The TV being turned off is not the cause of the controller not connecting.

    With your tv turned off, with no power on the HD lead, the console will not start up, you will not get the xbox loading splash screen.

    The connect controller option comes after the loading screen, it won`t connect because it can`t get to that point.

    You may as well say why can`t play games without my TV turned on.

    Actually it is you that is not listening to the replies,you seem to think you have found some major problem, you haven`t.

    You want a simple answer to your question?,You are simply not connecting your console correctly, how do you expect it to work right???
  4. DiablosVert Win User

    Can't connect and strange Error Status Report Messages

    Hello Taidara,

    Nope - just a weird power outage!

    It see's the wireless connection - it just won;t connect to xbox live.

    I get a screen about resetting the router and then one about port forwarding!

    No corruption also!
  5. Worwon Win User

    Successfully Redeemed code not showing up to download

  6. JT Kimbell [MSFT] Win User

    Uverse startup screen - Press OK

    Hi a2ron44, from talking with AT&T, they said that a power command will also work to get past this screen.

    Have you gone into Live TV power settings and enabled "turn on my devices with Xbox On" and "turn off my cable box with Xbox off".
Thema:

Xbox turns on but won’t power up to the main screen

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