Xbox Username

Discus and support Xbox Username in XBoX on Mobile to solve the problem; Ok so earlier today I was on social.xbox.com I was trying check the availability of a user name for one of my friends. So I put in the gamertag that my... Discussion in 'XBoX on Mobile' started by GS Scheme, Feb 2, 2020.

  1. GS Scheme
    GS Scheme Guest

    Xbox Username


    Ok so earlier today I was on social.xbox.com I was trying check the availability of a user name for one of my friends. So I put in the gamertag that my friend wanted me to check if it was available and when I selected check availability it just changed my
    gamertag to it with out going through the whole process of me selecting my card for it to charge it to. It wouldnt have been a free name change because the gamertag that I had before this happened I payed for and it was the gamertag I wanted. I got in touch
    with customer service to ask about it and they told me that it says on my account that it was purchased but that the payment didnt go through completely but it still changed my gamertag. All Im trying to do is to get it changed back to the gamertag that I
    had before this whole thing happened.

    :)
     
    GS Scheme, Feb 2, 2020
    #1
  2. Smwutches Win User

    Xbox Username

    For information on why it was changed and to see about submitting a case review, you would need to go to http://enforcement.xbox.com If the forced name change is overturned, you will be given a chance to change it for free. If it is upheld, you will have
    to pay if you want to change it and you would not be given a refund.
  3. GS Scheme Win User

    Xbox Username

    Ya I know that but what Im saying is it should have charged me when I don’t even have my card on there but Im going to have to put it on their now.
  4. Flymonkey102 Win User

    Xbox Username

    It's unfortunate but the website is for changing your tag. It assumes you want to change it if you're looking.
  5. GS Scheme Win User

    Xbox Username

    I did contact support they sent me here because they cant do anything. I basically have to pay for my name to change. What a support team :/
  6. XBF Brad A Win User

    Xbox username

    Hi IXL,

    Thanks for the reply. Three letter gamer tags will most always be impossible to get as when they were allowed most got them right away and kept them.

    As the question has been answered, I will go ahead and lock this thread as to prevent repetitive answers. Feel free to come back anytime if you have a question or issue.

    Thanks,

    Brad
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Xbox Username

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