Xbox Website

Discus and support Xbox Website in XBoX on Mobile to solve the problem; Straight to the point, when I try going to “My Account” on xbox.com it just takes me to the support on how to change your child’s privacy settings. I... Discussion in 'XBoX on Mobile' started by KerryLuong, Mar 30, 2019.

  1. KerryLuong
    KerryLuong Guest

    Xbox Website


    Straight to the point, when I try going to “My Account” on xbox.com it just takes me to the support on how to change your child’s privacy settings. I was wondering if there is anyway to fix it since I cant change my settings in the xbox website. Also include
    that I don’t have a console of my own I just use the xbox app to talk to friends.

    :)
     
    KerryLuong, Mar 30, 2019
    #1
  2. Skully Headshot Win User

    Xbox website

    @R Buschy X Someone went around posting highly inappropriate pictures a while back and thats why no-one can post pictures anymore. We all are feeling the consequences.
  3. Eggnogga Win User

    Xbox website

  4. XBF Lance J Win User

    Xbox Website

    Hey Kerry,

    Thank you for responding. We understand you have been experiencing some problems changing the settings for your account. Note, a child account cannot be forced into becoming an adult account and vice versa. That being said, it is possible to modify the restrictions
    on both types of accounts through our
    Privacy and Online Safety
    page. If you are still unable to change your settings, we encourage you to reach out to one of our great Account Specialists at
    Xbox Support.
  5. KerryLuong Win User

    Xbox Website

    Yes I tried what you said yet it still doesn’t work I don’t know if it only I have the problem or if it’s a bug but yeah.
  6. KerryLuong Win User

    Xbox Website

    Thanks for the help, Xbox Support was able to fix my account now I can access privacy.
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Xbox Website

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