Xbox will not let me log into the Microsoft Solitaire Collection

Discus and support Xbox will not let me log into the Microsoft Solitaire Collection in XBoX Accessibility to solve the problem; When I try to play a game on xbox it says "We couldn't sign you into xbox live" "The process terminated unexpectedly". I've tried various... Discussion in 'XBoX Accessibility' started by DavidSutherland5, Aug 1, 2019.

  1. Xbox will not let me log into the Microsoft Solitaire Collection


    When I try to play a game on xbox it says "We couldn't sign you into xbox live" "The process terminated unexpectedly". I've tried various recommendations, but nothing seems to work. Can anyone help please?

    :)
     
    DavidSutherland5, Aug 1, 2019
    #1
  2. KentCecil Win User

    Unable to sign in using xbox live, error code 1170000

    I got it working by clicking on the Xbox icon in the microsoft solitaire collection app. Then after that launches a window I was able to go to its home screen and see my Microsoft Solitaire game information and there was a play button. When I clicked that
    it signed me in and let me play solitaire.

    As a side note I was having the same issue logging into Microsoft Mahjong. I was able to log in and play that game as well using the same method as above.
  3. XBF Leo G Win User

    Xbox will not let me log into the Microsoft Solitaire Collection

    Hello DavidSutherland5,

    Thank you for posting on the Xbox forums. We understand that you are unable to log in to Microsoft Solitaire Collection due to the application not connecting to Xbox Live. We had

    a service alert
    yesterday that was affecting accounts from signing in on multiple platforms. It has been resolved since then. Are you still experiencing the issue? If you are still experiencing the issue, we recommend making sure that

    Windows 10 is up to date
    . Be sure to let us know the results!
  4. Johannes Karanitsch Win User

    Can't login to Xbox Live from Solitaire Collection

    Same problem here. Other Microsoft games like Microsoft Mahjong and Microsoft Sudoku work well. I also have no problem logging into Xbox live directly. The only problem is with Microsoft Solitaire Collection.

    I uninstalled Solitaire Collection and re-installed and run apps.diagcab, but it still will not sign in.
  5. Echo4Ent Win User

    microsoft solitaire

    Hey catharinegreiner,

    In order to save progress in the Solitaire, and other Microsoft Casual Games, Microsoft requires you to log into a Microsoft account. All Microsoft accounts are also Xbox accounts. If you already have a Microsoft account, use that information to log into
    the game. There is a FAQ for the game collection here.

    Did that answer your question?
  6. EdibleApollo82 Win User

    Logging Out

    How do I log out of my xbox live account in Microsoft Solitaire Collection without logging out of windows? I want to log out of my account in Solitaire so someone else can play offline. Is this possible because it seems as if once you log in you can never
    log out. How do I log out in Solitaire?
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Xbox will not let me log into the Microsoft Solitaire Collection

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