Xbox wireless headset mic broken no support available near me

Discus and support Xbox wireless headset mic broken no support available near me in XBoX on Consoles to solve the problem; Ealier today I was about to engage in some gaming with friends and picked up my headset, placing the headset on I went to adjust the mic from its... Discussion in 'XBoX on Consoles' started by Washingup87, Jul 21, 2022.

  1. Washingup87
    Washingup87 Guest

    Xbox wireless headset mic broken no support available near me


    Ealier today I was about to engage in some gaming with friends and picked up my headset, placing the headset on I went to adjust the mic from its tucked up position. Upon doing so the mic did not feel right so I took the headset off and noticed a crack in the mic casing next to the mute button.

    I have not dropped the headset nor have I moved the mic in such a way this would cause any issue, I always make the same movement and place the mic back resting in its usual position when not in use.

    After a search of this forum I came across this post https://answers.microsoft.com/en-us/xbox/forum/all/xbox-wireless-headset-defective-product-poor/4de76c35-0631-4c9c-bf91-def6ee3caf3a

    It seems plenty of others are having the same issue in the same place so seems to be a defect in the manufacturing/material.

    I have tried to contact support but unfortunately the online route says there is no service available in my area(UK) and the phone service say they cannot help. I've asked for it to be escalated and tried to reference the above post but to no avail.

    As I paid via CC I do have other options but wouldn't like to take this route as if I'm honest I really like this headset so would really prefer to have them repaired if at all possible.

    If anyone or a support agent could assist me in a repair or other solution that would be great.

    Thank you

    -Wash

    :)
     
    Washingup87, Jul 21, 2022
    #1
  2. Washingup87 Win User

    Xbox wireless headset mic broken no support available near me

    Thank you for your reply, unfortunately I have already tried this route and I'm unable to continue with a replacement. When completing the form as it states physical damage I cannot continue with the online return.

    Thank you

    -Wash
  3. Lucas Lauer Win User

    Xbox wireless headset mic broken no support available near me

    I understand. In this case, you would need to search for a local repair shop if available, since your headset is not eligible for a replacement from Microsoft.
  4. Lucas Lauer Win User

    Xbox wireless headset mic broken no support available near me

    Hello, Washingup87. Thanks for reaching out! My name is Lucas. I'm an Independent Advisor and a Microsoft user just like you. I'll be happy to assist you today.

    If your accessory is within warranty, you can ask for a replacement. Please refer to:

    https://support.xbox.com/en-US/help/hardware-ne...

    Feel free to ask back any questions.
  5. IceStorm III Win User

    Is the tritton warhead compatible

    The "mic" you're referring to is the boom mic that plugs into the headset.



    The mic I'm referring to is the chat system that allows one to talk to other players. Normally, that's supported by a wired mic cable that goes from the 360 controller to other headsets. On all other 360 headsets, a cable is required from the base of the
    360 controller to the headset for chat. Even the wireless Astro A50 has a mic cable port to go to the 360 controller.



    On the Tritton Warhead, that's all done wirelessly, same as the Microsoft Wireless Mic for 360 works. Tritton integrated the wireless mic into the headset base unit so that the headset can be completely wireless - no wired mic cable going to the controller.



    It's the wired mic cable that the Tritton Warhead lacks that is the problem. There will be no way for the Warhead's base unit to sync its wireless mic with the Xbox One.



    If all you want to do is use the Warhead as a wireless headset without a mic, it will be fine. If you want mic support, it won't.
  6. IceStorm III Win User

    Connecting a headset directly to the console

    There is only one completely wireless headset for the 360, the
    Tritton Warhead
    . The Warhead includes wireless sync ability with a 360 console (same as a 360 wireless mic), allowing it to be completely wireless. All other headsets use a cable from the controller to the headset to provide mic support.
Thema:

Xbox wireless headset mic broken no support available near me

Loading...
  1. Xbox wireless headset mic broken no support available near me - Similar Threads - wireless headset mic

  2. Xbox Wireless Headset with Xbox Wireless adapter to improve Discord mic/audio quality??

    in XBoX on Consoles
    Xbox Wireless Headset with Xbox Wireless adapter to improve Discord mic/audio quality??: I bought an Xbox wireless headset recently. Love it because no more cords! When I connect it to my Xbox, I can hear my game clearly and mic seems to work well. I also bought it to be able to...
  3. MS Xbox Wireless Headset MIC ISSUE

    in XBoX on Consoles
    MS Xbox Wireless Headset MIC ISSUE: There's a major issue with the mic for the Microsoft Wireless Xbox Headset and it's not a one off issue. The issue is the mic picks up a tremendous amount of background noise even when mic mute...
  4. XBox Wireless Headset on PC Can't Use Mic and Output Stereo Audio at the Same Time

    in XBoX on Consoles
    XBox Wireless Headset on PC Can't Use Mic and Output Stereo Audio at the Same Time: I've seen that other people have had this problem in the past, but can't see if there's been a fix anywhere. I'm using windows 10, and every time I open Discord or an application starts using the...
  5. I have a xbox windows 10 wireless adapter and the Razer Thresher headset the mic is not working

    in XBoX Games and Apps
    I have a xbox windows 10 wireless adapter and the Razer Thresher headset the mic is not working: I have the Wireless adapter for windows and my Razer Thresher headset connects and the audio works but the mic will not work at all I need help 4d463af0-b3dc-4ff0-a0ab-0956cee35dfd
  6. Xbox wireless headset mic sound issue

    in XBoX on Consoles
    Xbox wireless headset mic sound issue: Hello. I tried every settings but i cant find solution for this problem. when i tried talk with headseti my sound goes scratcht to my friends. i also tried with mobile phone. i had same problem...
  7. Whenever my laptop uses my XBOX wireless gaming headset's mic it lowers the volume of other...

    in XBoX on Consoles
    Whenever my laptop uses my XBOX wireless gaming headset's mic it lowers the volume of other...: I'm using the xbox wireless headset bluetooth to my laptop but when i use my mic it muffles the sound really bad. I have checked settings of the headphones and windows and i do not have reduce...
  8. Xbox Wireless Headset Mic Moniotoring not working

    in XBoX on Consoles
    Xbox Wireless Headset Mic Moniotoring not working: Please please can someone give me any information on the following issue I have an Xbox Series S and I purchased an Xbox Wireless Headset. The headset is good and I was able to set up everything,...
  9. XBox Wireless Headset Not Mic Monitoring

    in XBoX on Consoles
    XBox Wireless Headset Not Mic Monitoring: I have recently purchased an XBox Wireless Headset which works ok but I have two issues and do not know how to report them to Microsoft. On a website it states to hold down the xbox button on the...
  10. Just received my Xbox wireless headset ( the $100) sounds great but friends tell me the mic...

    in XboX Insiders
    Just received my Xbox wireless headset ( the $100) sounds great but friends tell me the mic...: Really like how this headset sounds and the dials offer on the fly volume control but my friends keep saying the mic quality is really bad. I did some experimentation and found out that while on...