Xbox won’t let me add an account (0x80a30201)

Discus and support Xbox won’t let me add an account (0x80a30201) in XBoX on Consoles to solve the problem; My xbox wont let me add my account back onto my xbox. Ive tried power cycling unpluging it turning off the wifi and all. So now i cant play on my xbox... Discussion in 'XBoX on Consoles' started by MichaelMM2, May 13, 2019.

  1. MichaelMM2
    MichaelMM2 Guest

    Xbox won’t let me add an account (0x80a30201)


    My xbox wont let me add my account back onto my xbox. Ive tried power cycling unpluging it turning off the wifi and all. So now i cant play on my xbox because it wont let me add my account

    If anyone has any solution how to fix this it would me much appreciated

    Please help me

    :)
     
    MichaelMM2, May 13, 2019
    #1
  2. IgorIGS92 Win User

    Xbox won’t let me add an account (0x80a30201)

    Go to www.support.xbox.com
  3. Alucario Ultra Win User

    Xbox won’t let me add an account (0x80a30201)

    Go to settings, and remove an existing account on your console, then try again adding your account.
  4. Mimori 775 Win User

    Xbox won’t let me add an account (0x80a30201)

    Have you tried to do a Factory Reset yet?

    • Press the Xbox button
    • Select System >Settings > System > Console info > Reset Console
    • On this screen, go ahead and select "Reset and keep my games & apps"

    Once done, try to add your profile again and see if the problem still exist.
  5. Josh Rocks84 Win User

    Xbox won’t let me add an account (0x80a30201)

    Im having the same problem. I'm trying to add accounts to my new xbox one x and when I successfully type in my email and password, my screen goes blank.
  6. XBF Eladio M Win User

    Xbox won’t let me add an account (0x80a30201)

    Hey MichaelMM2

    Thank you so much for taking the time to post this on the Xbox Forums.

    I would recommend that you attempt to perform a
    soft reset
    on your console.

    This can be done by performing these steps:

    1. Press the Xbox button to open the guide.
    2. Select System > Settings > System > Console info.
    3. Select Reset console.

    1. On the Reset your console? screen, you'll see three options:
      • Reset and remove everything. This option resets the console to factory settings. All user data, including accounts, saved games, settings, home Xbox associations, and all games and apps will be deleted. You should use this option when selling
        or gifting the console to someone else. You should only use this option as a last resort in some troubleshooting cases.
      • Reset and keep my games & apps. You should use this option as your primary choice when troubleshooting. It will reset the OS and delete all potentially corrupted data without deleting your games or apps. This will save you from downloading
        or reinstalling the large game files. In some cases, if a corrupt game file is causing the issue you're troubleshooting, you may have to choose
        Reset and remove everything, but you should always start with
        Reset and keep my games & apps
        and save Reset and remove everything as a last resort.
      • Cancel. To back out of this screen, simply select the
        Cancel
        button. No action has been taken at this point. This is a safe exit from this screen.

    I recommend that you Keep your games & apps so that you can decrease the amount of time you need to get back to gaming.

    Go ahead and give this a shot, and let us know your results!
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Xbox won’t let me add an account (0x80a30201)

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