Xboxlive sign in screen blank

Discus and support Xboxlive sign in screen blank in XBoX Accessibility to solve the problem; My kids are trying to sign in to xbox live and it wasnt working so they followed all the instructions about restarting and then removing their account.... Discussion in 'XBoX Accessibility' started by heidenr, Feb 14, 2019.

  1. heidenr
    heidenr Guest

    Xboxlive sign in screen blank


    My kids are trying to sign in to xbox live and it wasnt working so they followed all the instructions about restarting and then removing their account. When they go to readd their account all they get is a blank screen. I want it fixed so I dont have to
    listen to the hysterics of them not being able to login - otherwise Im going to take to the console with a hammer. The status page says there are no issues but obviously it lies.

    :)
     
    heidenr, Feb 14, 2019
    #1
  2. Cowgrlzroc Win User

    Xboxlive sign in screen blank

    Sorry to hear about your issue. You said you tried restarting and removing their account. Lets try a few other things...before you pick up a hammer. Do a full power cycle of the Xbox. That means holding down the power button on the console for at least
    8 seconds. Then unplug the console for at least 10 seconds. Turn everything back on and restart. If that doesn't fix the issue and you have already removed accounts, you may want to try a factory reset of the Xbox. It restores the original operating system.
    If you do that, select the option that keeps your games and apps so you don't have to re-install all your games. You will need to know the passwords to your accounts when you start it back up, and you may need to reset any personalized settings you may have
    added to your Xbox. There are full instructions on performing a factory reset on the Xbox support webpage. Let us know if this fixes the issue.
  3. DominumStige Win User

    Xboxlive sign in screen blank

    Hi!

    Are there any errors on invalid accounts or invalid passwords?

    Before adding an account you should clear the system cache with the
    power cycle
    system (by holding down the power button for 10 secs). Once the console has restarted, you can proceed to add the profile.

    If it doesn't work, you can
    restore the console to the factory settings
    by selecting the "Reset and keep my games & apps" option.
  4. DerVaddi Win User

    Xboxlive sign in screen blank

    hi, do you have a bug in the network settings?
  5. Njal the Blue Win User

    Xboxlive sign in screen blank

    To add to what has been said. If you can't access the settings via the console, to factory reset, because of the black screen, try these steps.

    1. Press and hold console power button for 10 seconds till fully off
    2. press and hold both the eject and bind buttons
    3. press the power button (keeping bind and eject pressed)
    4. wait for second power up chime and release bind and eject
    5. you should now see the trouble shoot menu, select reset console
    6. select reset keeping all games & apps
  6. Arkham99 Win User

    Would it Kill them to patch freezing issues?

    What I found helped was starting the game BEFORE I sign into XBOXLive, once you see the writing appear on the screen, then sign in, for some odd reason if I sign in first, it often freezes up and I see a blank screen, try it, it may work for you too...:)
Thema:

Xboxlive sign in screen blank

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