Xfinity/Comcast WiFi losing Live/Network connection

Discus and support Xfinity/Comcast WiFi losing Live/Network connection in XboX Networking Hardware to solve the problem; Xfinity/Comcast WiFi losing Live/Network connection i've got the same issue, tried everything to solve it. nothing worked out. disconnects meanwhile a... Discussion in 'XboX Networking Hardware' started by JoshuaBrown8, Apr 16, 2019.

  1. JoshuaBrown8
    JoshuaBrown8 Guest

    Xfinity/Comcast WiFi losing Live/Network connection


    Xfinity/Comcast WiFi losing Live/Network connection
    i've got the same issue, tried everything to solve it. nothing worked out.

    disconnects meanwhile a game-session....

    please let me know if u got something i didnt tried yet.

    best regards

    :)
     
    JoshuaBrown8, Apr 16, 2019
    #1
  2. Drastic211YT Win User

    Xfinity/Comcast WiFi losing Live/Network connection

    My stuff do the same thing it's doing it now but I'm fanna try the offline thing and see if it work

    It just happened 3 days ago and still dont work to now but I'm fanna do the offline thing and see
  3. JoshuaBrown8 Win User

    Xfinity/Comcast WiFi losing Live/Network connection

    I appreciate your reply. I know that there are several factors that point to troubleshooting. I’ve completed the guides that lead me to the same spot that I’m still currently in. I even posted pictures in a reply from the link you provide to show that I
    do not receive error codes. It seems to be a stability/connectivity issue with IPv6 that, my xbox exclusively, in my household causes problems.

    There is not an error code so I can not troubleshoot any options with my xbox. I will contact my ISP because that is the only thing that does not have to do with another xbox forum leading to this revolving circle of unanswered questions.
  4. JoshuaBrown8 Win User

    Xfinity/Comcast WiFi losing Live/Network connection

    Thanks,

    Unfortunately I’ve already used/currently utilizing port forwarding through the Xfi app without any change to the problem. This has happened on my current and previous modem. Both from Xfinity, but different models.
  5. XBF Amber M Win User

    Xfinity/Comcast WiFi losing Live/Network connection

    Hi Joshua,

    Thanks for keeping us updated with your replies!

    Sorry to hear that this issue is still going on. Usually, when your connection gets dropped and it's related to a Teredo message, this indicates that you're losing the secure connection to Xbox Live servers. The Teredo protocol sounds like it is getting
    randomly disconnected and this usually stems from a setting in the network hardware.

    Due to this, I'd recommend giving a shot to the troubleshooting from our
    Xbox One Multiplayer Connection Error Solution
    as the wizard can guide you through the steps and solutions to get you back in the game. You may actually also benefit from contacting your ISP as well, since you have multiple consoles on the network as well
    to see if they have anything to add that may be helpful.

    Give the troubleshooting a try and please let us know the results.

    I hope this helps you a bit more.
  6. JoshuaBrown8 Win User

    Xfinity/Comcast WiFi losing Live/Network connection


    [​IMG]
    Network
    disconnected
    [​IMG]


    Result after testing failed multiplayer connection


    [​IMG]


    Result after clicking “go offline”, then immediately after, “go online”.
Thema:

Xfinity/Comcast WiFi losing Live/Network connection

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