Xox Enforcement and account ban

Discus and support Xox Enforcement and account ban in XBoX Accessibility to solve the problem; My gamertag is [Personal info removed by Mod] and I received an xbox enforcement 24 ban for 24 hours. My account has a very good gamer standing base... Discussion in 'XBoX Accessibility' started by WirenRoad, May 26, 2019.

  1. WirenRoad
    WirenRoad Guest

    Xox Enforcement and account ban


    My gamertag is [Personal info removed by Mod] and I received an xbox enforcement 24 ban for 24 hours.

    My account has a very good gamer standing base and my account was messaged by a troll first before I responded. I received no prior warning.

    I would like to petition to have the ban lifted on the grounds I did not initiate contact first.

    :)
     
    WirenRoad, May 26, 2019
    #1
  2. WirenRoad Win User

    Xox Enforcement and account ban

    For information about your suspension, you would need to go to http://enforcement.xbox.com The enforcement team do not use the forums and unfortunately because it is a short suspension
    they will not review it (it would take longer than the length of the suspension. All you can do is wait it out.

    It doesn't matter who initiates contact. The enforcement team do investigate every complaint they receive and will only issue a suspension if they determine you have done something to violate the code of conduct (which also serves as your warning).
    how do they investigate every complaint? There must be thousands per hour.

    I get the sense its more of a filter that scans the messaging service for inappropriate words and bans accordingly

    If who initiates contact doesn't matter and xbox enforcement investigates every complaint, why does it feel completely biased? the troll who messaged me I believe (I don't know) did not receive a ban? does he deserve one?
    he called me and my friend a garbage player. that language does not contain any inappropriate language but it is still bullying?
  3. Smwutches Win User

    Xox Enforcement and account ban

    how do they investigate every complaint? There must be thousands per hour.
    I get the sense its more of a filter that scans the messaging service for inappropriate words and bans accordingly

    If who initiates contact doesn't matter and xbox enforcement investigates every complaint, why does it feel completely biased? the troll who messaged me I believe (I don't know) did not receive a ban? does he deserve one?
    he called me and my friend a garbage player. that language does not contain any inappropriate language but it is still bullying?

    I'm sure they do have some sort of filter for profanity, but otherwise they do investigate every complaint which is why some investigations can take longer and suspensions are not always issued on the same day as the action.

    If you haven't already, report the other person as well and the enforcement team will investigate them as well and take appropriate action (if they haven't already). There's no way to for you to know whether or not they have also received a suspension or
    if/when they do receive one.
  4. XBF Felixx P Win User

    Xox Enforcement and account ban

    Hey there WirenRoad!



    We are sorry to hear about any issues you may be having due to an enforcement action. Unfortunately as this is forum support, you
    will not be able to reach the enforcement team here, and we wouldn't be able to assist further.



    Also we would recommend to take a look at
    Microsoft’s Code of Conduct Explained for Xbox Live Customers.

    Please visit our
    Code of Conduct on the
    enforcement site to find out how to stay safe.

    As I previously stated, for any Enforcement action, you must go to through the
    Enforcement websiteto
    resolve this. If you were suspended for longer than a day you can also submit a case review from the same website. Side
    note: Enforcement does not Post, Read, or Comment on Forums nor can support offer assistance.



    If you run into a toxic player then Report, Block and Ignore the user, and do not engage them. (Enforcement
    does not see anyone as Defending themselves, they look towards the Code of Conductonly.)

    I hope this helped!

    Felix

    Xbox forums support
  5. Smwutches Win User

    Xox Enforcement and account ban

    For information about your suspension, you would need to go to http://enforcement.xbox.com The enforcement team do not use the forums and unfortunately because it is a short suspension
    they will not review it (it would take longer than the length of the suspension. All you can do is wait it out.

    It doesn't matter who initiates contact. The enforcement team do investigate every complaint they receive and will only issue a suspension if they determine you have done something to violate the code of conduct (which also serves as your warning).
  6. WirenRoad Win User

    Xox Enforcement and account ban

Thema:

Xox Enforcement and account ban

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