Xplorenet: Xbox randomly disconnecting from internet and being ignored.

Discus and support Xplorenet: Xbox randomly disconnecting from internet and being ignored. in XboX Networking Hardware to solve the problem; Xplorenet (ISPs): Xbox randomly disconnecting from internet and being ignored. Check this link for a possible solution:... Discussion in 'XboX Networking Hardware' started by ElHoxo Actual, Jul 9, 2018.

  1. Xplorenet: Xbox randomly disconnecting from internet and being ignored.

    ElHoxo Actual, Jul 9, 2018
    #1
  2. Demi 1ovato
    Demi 1ovato Guest
    I am being disconnected from Xbox Live when I start to play World of Tanks and other games.

    The forum name is "randomly being disconnected from xbox live".
     
    Demi 1ovato, Jul 9, 2018
    #2
  3. Please help, randomly disconnect from xbox live.

    Okay so I guess awhile back now my connection was fine in every way. I never lagged unless something was being downloaded and i could always connect to live. but now my xbox likes to randomly disconnect me from live and not let me connect for 15 minutes
    or more, then i can connect to live after awhile, that is until it randomly disconnects me again. It is not my internet or router or modem because when i go to test my connection it says that i can connect to my router and my router can connect to the internet
    but the internet cant connect to live. so what does that mean, cause i know its not my internet or the xbox live servers being down, its just my xbox that randomly disconnects from live whenever it feels like it for 15 minutes or so. and again i can connect
    to my router and my router can connect to internet but internet cant connect to live when i test connection!
     
    O 1Fish2Fish O, Jul 9, 2018
    #3
  4. M3tal Daz3
    M3tal Daz3 Guest

    Xplorenet: Xbox randomly disconnecting from internet and being ignored.

    M3tal Daz3, Jul 9, 2018
    #4
  5. M3tal Daz3 Win User

    Xplorenet: Xbox randomly disconnecting from internet and being ignored.

  6. Demi 1ovato Win User

    I am being disconnected from Xbox Live when I start to play World of Tanks and other games.

    The forum name is "randomly being disconnected from xbox live".
  7. XBF Leslie D Win User

    Xbox disconnects from internet randomly

    Hi REDz,

    Thanks for reaching out to us today. In regards to your Xbox disconnecting from your internet randomly we do have an article that provides possible solutions. Please click this article

    'I need help with my Xbox One network connection"


    Once you're on the link click the option "I can connect but I am experiencing connection quality issues' After choose your issue
    "I am getting randomly disconnected from Xbox Live.' and follow the instructions provided.

    Let us know how it goes!
  8. Mister Mascot Win User

    Xbox Randomly Disconnects from the Internet

    I also forgot to mention that my NAT type is unavailable. Could that be causing the disconnections? It randomly changes to open sometimes and that's when I am able to connect to xbox live.
    Hey there,

    It sounds like there is a network problem so let's take a closer look.

    Run a Detailed Network Statistics test on the Xbox One console and please provide the following information.

    • Download Speed
    • Upload Speed
    • Latency
    • Packet Loss %
    • Wireless Strength (if applicable)
    • Modem Manufacturer
    • Router Manufacturer (if being used) as well as the model number
    • NAT Type
    Let's then have you try to do a Network power cycle, to see if it helps.

    • Start by powering off and unplugging your Modem, Router (if applicable) and Xbox One console.
    • After 60 seconds of the devices being powered off, turn on the power to your Modem and then the Router (if applicable).
    • Wait another 60 seconds for the network equipment to turn on and gain the proper signals from your ISP. Then turn on your Xbox One console.
    That information will help us determine the next best steps. Thanks!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums
    for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE
    for the best info.
  9. Tormaz Win User

    Xbox randomly disconnects from the internet

    Hello!

    I would try doing a Hard reset on the Xbox and reboot all networking equipment to see if that helps. If you're using Wifi, if you're able to, try connecting via a ethernet cable to see if the issue goes away.
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Xplorenet: Xbox randomly disconnecting from internet and being ignored.

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