YouTube app playback issues

Discus and support YouTube app playback issues in XBoX Games and Apps to solve the problem; Hey, i just recently started having issues with my Xbox One X playing youtube videos back at half the speed or less, as in they are all in slow motion.... Discussion in 'XBoX Games and Apps' started by Artayu, Apr 15, 2019.

  1. Artayu
    Artayu Guest

    YouTube app playback issues


    Hey, i just recently started having issues with my Xbox One X playing youtube videos back at half the speed or less, as in they are all in slow motion. The previews seem to play fine but when i select a video it plays in slow motion.

    :)
     
    Artayu, Apr 15, 2019
    #1
  2. RoninhoM2906 Win User

    YouTube app playback issues

    The developers will have to release a new update to fix this issue.
  3. XBF Javier R Win User

    YouTube app playback issues

    Hello Artayu,

    We understand that you're experiencing an issue concerning a playback error for YouTube on your Xbox One X console.

    We would like to also suggest what our ambassador mrmatthew has provided in giving you a specific link on how to
    uninstall games/apps on your Xbox One console.

    You can also try a power cycle for the console.

    Try this and let us know if this helps.

    Best wishes!
  4. XBF Diego M Win User

    YouTube app playback issues

    Hi Artayu,

    I'm sorry to hear that a power cycle or re-install did not help. Is this with all videos or special videos, like 4K videos or live videos?

    To make sure the software isn't acting up I recommend a soft factory reset, but before doing that I would like to know if by any chance your console is enrolled in the Xbox Insider program? Console's enrolled in this program receive regular preview system
    builds to test for the community before they go public and just curious if a recent update affected the YouTube app.

    If you're not enrolled, then try out a
    soft factory reset
    . Make sure to select "keep my games & apps" and have your account login information plus your WIFI password ready if you connect wireless because you will need to re-add the account and re-connect to
    your network.
  5. mrmatthew Win User

    YouTube app playback issues

    Hey there! Have you tried deleting and reinstalling the app?
  6. Artayu Win User

    YouTube app playback issues

    I have uninstalled the did a power cycle and unplugged the power cable for 5 minutes, reinstalled same result.
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YouTube app playback issues

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